In our work, we often hear stories about employees and their “infractions.” Inevitably, the person telling the story will assign a label to the employee. Words like “difficult,” “untrustworthy,” “high maintenance,” or even “lazy.” Now make no mistake, I get … Read More
Years ago, Kerri and I ran a training on interviewing. One of the activities we had the participants do was a role play, where they broke into teams with some of them acting as interviewers and others being interviewed. In … Read More
“Monday Morning Quarterbacking” (MMQB) is an activity that seems to have reached epic proportions. We do it with high profile news events, business decisions, interpersonal interactions and even natural disasters. While there are a variety of definitions, one offered by … Read More
Back in March, I had a lovely woman approach me after training and ask if I remembered who she was. She looked familiar, but I couldn’t quite place her. She indicated she had been in a manager training that I … Read More
A little after one am on January 4, 2020, our puppy Quinn needed to have one final trip outside before heading to bed. As I settled under the covers, Joe called for help. The intensity of his voice indicated I … Read More
For the past 20 minutes, I have been trying to write a biography. As someone who is rarely at a loss for words (they aren’t always the right ones, but I have plenty) it’s unusual to just have nothing to … Read More
I recently read an article title about the step most people are missing when they use cleaning products. Having spent some time (in a job early in my career) learning how cleaners maximize chemical efficacy, I immediately knew the secret … Read More
I heard it before I could see it; the low, plaintive wail of a trombone. The shaky tune was familiar, but just unclear enough to name. Unaccustomed to hearing such a noise on a walk in my neighborhood, I moved … Read More
It’s always a little bittersweet when a coaching assignment ends. On one hand, we are excited that the person we have been coaching has incorporated their new skills and is ready to fly solo. On the other, we have developed … Read More